Quality & Service

FAE has been a pioneer in the aftermarket sector, achieving ISO 9001:1994 Quality Certification in Spain. We believe that proper quality management with a focus on customer satisfaction is the only way to consolidate and expand our market position. 

In 2009 FAE achieved ISO 14001:2004 Quality Certification, demonstrating not only our commitment to environmental protection but also our concern for continuous improvement and the prevention of any practices generating pollution.

Furthering our commitment to quality, FAE achieved ISO/TS 16949:2009 Certification in June 2012. This standard is based on ISO 9000 and applies to the design, development and production, and when relevant to the installation and service of automotive-related products.


 
 
 

Environmental and Quality Policy

FAE is organized in a way designed to guarantee that the quality of the products and services it offers meet the expectations of each and every customer, thus ensuring the long-term success of the company, whilst also taking into consideration the need for environmental protection and risk prevention. It is to achieve these goals that it has put in place its Quality and Environment Policy, which you can view it here.



 

Certificate for compliance with Russian Technical Regulations

The certificate of conformity EAC ensures that imported products comply with Russian standards and the requirements of quality and safety. Certificate.

 




TecAlliance Certified Data Supplier

FAE has received the Certified Data Supplier qualification award, which is given to organizations that achieve a high level of information quality and good data representation. We can boast an error rate below 1% and all our text modules have been translated into 7 languages. Certificate.