{"id":10966,"date":"2026-03-17T06:03:02","date_gmt":"2026-03-17T06:03:02","guid":{"rendered":"https:\/\/www.fae.es\/gestion-des-garanties-2"},"modified":"2026-03-17T08:53:45","modified_gmt":"2026-03-17T08:53:45","slug":"gestion-des-garanties","status":"publish","type":"page","link":"https:\/\/www.fae.es\/fr\/gestion-des-garanties","title":{"rendered":"Gestion des garanties"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10966\" class=\"elementor elementor-10966 elementor-10929\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f6a7b0a elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f6a7b0a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-35d4576\" data-id=\"35d4576\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-ed87865\" data-id=\"ed87865\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa84684 elementor-widget elementor-widget-spacer\" data-id=\"fa84684\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04bd142 elementor-widget elementor-widget-heading\" data-id=\"04bd142\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><strong>Retours<\/strong> de garanties et <strong>consultations<\/strong> techniques<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9fa11ac elementor-widget elementor-widget-spacer\" data-id=\"9fa11ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3f79db4\" data-id=\"3f79db4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9fbfeb2 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9fbfeb2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c9c0a2c\" data-id=\"c9c0a2c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b989a51 elementor-widget elementor-widget-text-editor\" data-id=\"b989a51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Ces conditions sont applicables \u00e0 partir du 1er mars 2026<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1ef5269 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1ef5269\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ae3417b\" data-id=\"ae3417b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b25621f elementor-widget elementor-widget-heading\" data-id=\"b25621f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Demande d\u2019autorisation de garantie et consultations techniques<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae9e243 elementor-widget elementor-widget-text-editor\" data-id=\"ae9e243\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Pour initier le traitement d\u2019une r\u00e9clamation de garantie, le client devra contacter au pr\u00e9alable le <strong>Service d\u2019Assistance Technique (SAT)<\/strong> de FAE.<\/p>\n<p><\/p>\n<p class=\"p1\">Les demandes de garantie \/ consultations techniques peuvent \u00eatre r\u00e9alis\u00e9es par e-mail \u00e0 <a href=\"mailto:sat@fae.es\">sat@fae.es<\/a> ou par t\u00e9l\u00e9phone, appel ou\u00a0<a href=\"https:\/\/wa.me\/34638152609\">WhatsApp 638 152 609.<\/a><\/p>\n<p><\/p>\n<p class=\"p1\">Le SAT attribuera un num\u00e9ro d\u2019autorisation de garantie, indispensable pour la gestion et l\u2019envoi du mat\u00e9riel.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-87465d0 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"87465d0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6bcbb3c\" data-id=\"6bcbb3c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e0b295f elementor-widget elementor-widget-heading\" data-id=\"e0b295f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Envoi du mat\u00e9riel sous garantie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0853a2 elementor-widget elementor-widget-text-editor\" data-id=\"a0853a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Une fois le num\u00e9ro d\u2019autorisation re\u00e7u :<\/p>\n<ul>\n<li class=\"p1\">Le client pourra proc\u00e9der \u00e0 l\u2019envoi de la pi\u00e8ce aux installations de FAE, <strong>port pay\u00e9<\/strong><\/li>\n<li class=\"p1\">Chaque pi\u00e8ce devra \u00eatre accompagn\u00e9e de son <strong>formulaire de garantie individuel<\/strong>, d\u00fbment compl\u00e9t\u00e9 et avec son num\u00e9ro d\u2019autorisation correspondant<\/li>\n<li class=\"p1\">Il est possible d\u2019inclure plusieurs pi\u00e8ces dans un seul envoi, \u00e0 condition que chacune dispose de son formulaire ind\u00e9pendant<\/li>\n<\/ul>\n<p><\/p>\n<p class=\"p1\">En cas de ne pas disposer du formulaire de garantie, celui-ci pourra \u00eatre demand\u00e9 au SAT par e-mail \u00e0 <a href=\"mailto:sat@fae.es\">sat@fae.es<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5bb3f72 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5bb3f72\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bb38bb5\" data-id=\"bb38bb5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9935f49 elementor-widget elementor-widget-heading\" data-id=\"9935f49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Conditions d\u2019acceptation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b99c49c elementor-widget elementor-widget-text-editor\" data-id=\"b99c49c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">FAE <strong>n\u2019acceptera<\/strong> aucune pi\u00e8ce sous garantie qui :<\/p>\n<ul>\n<li class=\"p1\">Ne dispose pas d\u2019autorisation pr\u00e9alable (num\u00e9ro de garantie)<\/li>\n<li class=\"p1\">N\u2019inclut pas son formulaire de garantie correspondant correctement compl\u00e9t\u00e9<\/li>\n<\/ul>\n<p><\/p>\n<p class=\"p1\">Tout mat\u00e9riel re\u00e7u sans autorisation ou sans formulaires sera automatiquement <strong>refus\u00e9 par l\u2019entrep\u00f4t<\/strong>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0cee575 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0cee575\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-89a086a\" data-id=\"89a086a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dcb4c5b elementor-widget elementor-widget-heading\" data-id=\"dcb4c5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Analyse et r\u00e9solution<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0eaa299 elementor-widget elementor-widget-text-editor\" data-id=\"0eaa299\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Une fois le mat\u00e9riel r\u00e9ceptionn\u00e9 :<\/p>\n<ul>\n<li class=\"p1\">FAE analysera la pi\u00e8ce et \u00e9mettra un rapport technique<\/li>\n<li class=\"p1\">Le d\u00e9lai maximum de r\u00e9solution sera de <strong>30 jours<\/strong> \u00e0 compter de la date de r\u00e9ception de la pi\u00e8ce<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-93ca5ba elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"93ca5ba\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-642def5\" data-id=\"642def5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6fe7434 elementor-widget elementor-widget-heading\" data-id=\"6fe7434\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. R\u00e9clamations accept\u00e9es<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ae008e elementor-widget elementor-widget-text-editor\" data-id=\"7ae008e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">En cas d\u2019acceptation de la garantie, le produit sera remplac\u00e9 et le dossier sera cl\u00f4tur\u00e9.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-61730b6 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61730b6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-633163c\" data-id=\"633163c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b6d2a3 elementor-widget elementor-widget-heading\" data-id=\"1b6d2a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. R\u00e9clamations non accept\u00e9es<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9b53a1 elementor-widget elementor-widget-text-editor\" data-id=\"e9b53a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li class=\"p1\">Dans le cas o\u00f9 la garantie ne serait <strong>pas accept\u00e9e<\/strong>, FAE en informera le client.<\/li>\n<li class=\"p1\">Le client pourra demander le retour de la pi\u00e8ce dans un d\u00e9lai maximum de <strong>7 jours<\/strong> \u00e0 compter de la r\u00e9ception de la communication. Pass\u00e9 ce d\u00e9lai sans r\u00e9ponse, FAE proc\u00e9dera \u00e0 la <strong>destruction du mat\u00e9riel<\/strong> et le dossier sera d\u00e9finitivement cl\u00f4tur\u00e9.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d5641c6 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d5641c6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a1fd7ea\" data-id=\"a1fd7ea\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-b43cdb8\" data-id=\"b43cdb8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1004fe0 elementor-widget elementor-widget-heading\" data-id=\"1004fe0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Acc\u00e9der au catalogue en ligne<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4a31e2 elementor-widget elementor-widget-heading\" data-id=\"b4a31e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">D\u00e9couvrez notre large gamme de pi\u00e8ces<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb413cd elementor-align-center elementor-widget elementor-widget-button\" data-id=\"cb413cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/web.tecalliance.net\/fae\/en\/home\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">VOIR LE CATALOGUE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-140912d\" data-id=\"140912d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Retours de garanties et consultations techniques Ces conditions sont applicables \u00e0 partir du 1er mars 2026 1. Demande d\u2019autorisation de garantie et consultations techniques Pour initier le traitement d\u2019une r\u00e9clamation de garantie, le client devra contacter au pr\u00e9alable le Service d\u2019Assistance Technique (SAT) de FAE. Les demandes de garantie \/ consultations techniques peuvent \u00eatre r\u00e9alis\u00e9es &#8230; <a title=\"Gestion des garanties\" class=\"read-more\" href=\"https:\/\/www.fae.es\/fr\/gestion-des-garanties\" aria-label=\"En savoir plus sur Gestion des garanties\">Lire la suite<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10966","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Gestion des garanties - FAE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fae.es\/fr\/gestion-des-garanties\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gestion des garanties - FAE\" \/>\n<meta property=\"og:description\" content=\"Retours de garanties et consultations techniques Ces conditions sont applicables \u00e0 partir du 1er mars 2026 1. Demande d\u2019autorisation de garantie et consultations techniques Pour initier le traitement d\u2019une r\u00e9clamation de garantie, le client devra contacter au pr\u00e9alable le Service d\u2019Assistance Technique (SAT) de FAE. Les demandes de garantie \/ consultations techniques peuvent \u00eatre r\u00e9alis\u00e9es ... 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Lire la suite","og_url":"https:\/\/www.fae.es\/fr\/gestion-des-garanties","og_site_name":"FAE","article_modified_time":"2026-03-17T08:53:45+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.fae.es\/fr\/gestion-des-garanties","url":"https:\/\/www.fae.es\/fr\/gestion-des-garanties","name":"Gestion des garanties - FAE","isPartOf":{"@id":"https:\/\/www.fae.es\/#website"},"datePublished":"2026-03-17T06:03:02+00:00","dateModified":"2026-03-17T08:53:45+00:00","breadcrumb":{"@id":"https:\/\/www.fae.es\/fr\/gestion-des-garanties#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.fae.es\/fr\/gestion-des-garanties"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.fae.es\/fr\/gestion-des-garanties#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/www.fae.es\/fr\/home"},{"@type":"ListItem","position":2,"name":"Gestion des garanties"}]},{"@type":"WebSite","@id":"https:\/\/www.fae.es\/#website","url":"https:\/\/www.fae.es\/","name":"FAE","description":"Creamos soluciones electr\u00f3nicas de sens\u00f3rica a medida","publisher":{"@id":"https:\/\/www.fae.es\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.fae.es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.fae.es\/#organization","name":"FAE","url":"https:\/\/www.fae.es\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.fae.es\/#\/schema\/logo\/image\/","url":"https:\/\/www.fae.es\/wp-content\/uploads\/2022\/02\/logo_fae.svg","contentUrl":"https:\/\/www.fae.es\/wp-content\/uploads\/2022\/02\/logo_fae.svg","width":159,"height":89,"caption":"FAE"},"image":{"@id":"https:\/\/www.fae.es\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.fae.es\/fr\/wp-json\/wp\/v2\/pages\/10966","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fae.es\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fae.es\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fae.es\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fae.es\/fr\/wp-json\/wp\/v2\/comments?post=10966"}],"version-history":[{"count":5,"href":"https:\/\/www.fae.es\/fr\/wp-json\/wp\/v2\/pages\/10966\/revisions"}],"predecessor-version":[{"id":10971,"href":"https:\/\/www.fae.es\/fr\/wp-json\/wp\/v2\/pages\/10966\/revisions\/10971"}],"wp:attachment":[{"href":"https:\/\/www.fae.es\/fr\/wp-json\/wp\/v2\/media?parent=10966"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}