Guarantee Management

Guarantee devolutions

Procedure for executing a guarantee


Contact FAE

(TAS, echnical assistance service) at 93 827 82 04 or They will provide you with a guarantee number and a document to complete.


Send the completed document


Ship the part

to the FAE warehouse attaching the document, postage paid.

WARRANTY Conditions

These conditions are applicable from September 1, 2019

01. A form must be filled out for each guarantee.

02. Several guarantees can be sent together in the same shipment, but each return must carry its individual document.

03. Guarantees will not be accepted without the corresponding document and guarantee number.

04. Guarantees will not be honored without the corresponding part.

05. No part under warranty will be accepted without the prior authorization of FAE, it will be automatically rejected upon receipt of our warehouse.



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